Crypto.com Pay Review 2023: All Pros and Cons (in-depth)

About Crypto.com Pay

Crypto.com is a well known name in the cryptospace with their crypto exchange that currently has over 50 millions users. Besides an exchange, crypto.com expanded their services towards credit cards, crypto wallets and also a crypto payment gateway. All in order to achieve their mission: “to accelerate the world’s transition to cryptocurrency”.Their payment gateway works great for very competitive fees. However, there are also some important limitations. Read our full Crypto.com Pay review below.

Overall judgement

Crypto.com Review scores

 3.8/5

Transaction fees

 5/5

Functionalities

 4/5

Accepted cryptocurrencies

 4/5

Ease of setup

 4.5/5

Customer support

 2/5

Positives

Negatives

Transaction fees

Crypto.com Pay has one of the more attractive fees as they do not charge any transaction fees. They do however charge 0.5% in settlement fees and 1% in payout fees, which are not as clearly communicated. Finally, only selected merchants are currently able to receive payouts in fiat. Overall, the total fees are still competitive, including their more hidden fees.

Functionalities

Crypto.com actually delivers two types of crypto payment methods.

The first being the option for crypto.com users to complete their purchase using their crypto.com app and balance.
The second option enables, after a merchant activates this, customers to pay with well known external wallet connection like Metamask and Walletnow.

The first option works very smooth, is competitive in fees and is safe. There is one obvious drawback, if the customer is not one of the 50 million crypto.com users, he or she will not be able to pay.

This is likely the reason for crypto.com Pay also providing the option for merchants to enable these external wallet connections. We do not recommend activating these external wallets as this can harm the safety of your own customers, as you can read in our safety blog.

Besides this, crypto.com Pay delivers an invoicing system and volatility protection as every purchase will be automatically converted to a pre-defined currency, which can include fiat.

FCF Pay is our best rated cryptocurrency payment gateway

Accept all cryptocurrencies for the lowest fee of 0.5%

Accepted cryptocurrencies

Crypto.com Pay enables merchants to accept over 30 different cryptocurrencies. Some of the bigger cryptocurrencies that can be accepted are:

Bitcoin (BTC)
Ethereum (ETH)
Tether (USDT)
USD Coin (USDC)
Ripple (XRP)
Cardano (ADA)
Solana (SOL)
Dogecoin (DOGE)

Crypto.com also accepts their own native token called Cronos (CRO). Noteworthy is that two major cryptocurrencies are missing: BNB and Binance USD (BUSD). Respectively, these are the number 5 and 7 biggest cryptocurrencies in existence. Both coins belong to a competitors exchange called Binance, which could explain their absence.

Ease of setup

Crypto.com Pay is easy to integrate within your website within minutes with pre-build integrations and extensive documentation. Integrations exist for: